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Signature programme · Microsoft Copilot Agents · WxW

Workflows for the Workforce

A hands on Copilot Agents intensive for teams ready to turn everyday work into intelligent, repeatable systems.

We begin with the work your teams already do. The requests they handle, the documents they search, the decisions they make, and the follow ups that consume time. Participants then redesign these workflows and build practical Copilot agents that help work move faster and more consistently.

Workflows

Identify the repetitive tasks, information gaps, handovers, and approval steps that slow teams down.

Participants map real processes, define where an agent can add value, and structure the knowledge, instructions, variables, and actions required to support the workflow.

Workforce

Build agents that work alongside people within their everyday routines.

Participants create agents that can answer questions, gather information, draft outputs, guide decisions, trigger actions, and escalate cases when human judgement is required.

The intensive

What participants will do

A practical, build-focused programme in Microsoft Copilot Studio. Everyone leaves with a working agent, not a set of notes.

  • Map everyday work into agent ready workflows
  • Build working agents in Microsoft Copilot Studio
  • Connect organisational knowledge, prompts, variables, and actions
  • Design guided conversations and automated workflows
  • Test agents for accuracy, reliability, permissions, and risk
  • Leave with a working agent and a prioritised roadmap for further deployment
Hands-on build Business & technical teams Bring real processes

Turn your everyday work into agents

Tell us about the workflows that slow your teams down. We will shape a Workflows for the Workforce intensive around your real processes.